This March, Clyneice Chaney will be giving the tutorial Pursuing World Class Quality: Transforming Your Organization. This tutorial will provide practical techniques for changing an organization to pursue world class quality. Clyneice has over 20 year of experience in testing, quality assurance and process improvement. Full abstract and bio can be found below. This tutorial is free to attend and will be held in Tysons Corner, VA.

Topic: Pursuing World Class Quality: Transforming Your Organization
Presenter: Clyneice Chaney
Cost: Free
Date: March 21, 2015
Time: 9am- Noon
Location: MITRE Corporation, 7515 Colshire Drive, McLean VA 22102 / Room 1H300

Register at:


The traditional time versus cost versus quality conundrum is faced by organizations trying to keep pace with the rapid pace of market driven changes today. The Quality Management/Assurance/ Testing organization is constantly under pressure to deliver low incident products in continuously shrinking development timelines. To succeed in the new marketplace, some enterprises need to establish world-leading quality assurance (QA) functions; others may need to implement small-scale change. Are you frustrated with how testing and quality is viewed within your organization? Do you feel that the expectations for performance from the testing organization are not aligned with reality? Do you wish you had the mechanism to affect change or maybe even transform your organization? Whether you desire small changes or a truly transformative organization, affecting change utilizes principles and methodologies that can be applied. This course provides practical hands-on techniques for changing organizations. Key topics addressed in the course:

  • World-class quality—what does it mean today?
  • Starting the Path to world class quality or basic improvements
    • Deciding on potential changes
    • Organizational change—making it happen
      • Culture of Change
      • Techniques for change
    • Practical tools for change projects within an organization
  • Learning Points
  • How to select and prioritize opportunities for improvement
  • How to identify cultural barriers to change
  • How to map out a strategy for transformation


Clyneice Chaney brings over 20 years of testing, quality assurance and process improvement experience. Clyneice holds certifications from American Society for Quality as a Certified Quality Manager, Quality Assurance Institute’s Certified Quality Analyst, and Project Management Institute’s Professional Project Manager. She has participated as an examiner for state quality awards for Georgia and Virginia. Focusing on process improvement and procedure development in the software testing and quality assurance areas, Clyneice has successfully lead process improvement, methodology development, and reengineering projects for organizations wishing to improve their software development, testing processes, and tool implementation. Clyneice has presented technical papers at the Software Engineering Institute: SEPG Conference, American Society for Quality: Quality Manager’s conference, Quality Assurance Institute International Testing Conference, International Conference on Software Process Improvement and Software Test and Performance Testing Conferences.